Pointwest’s hiring rate keeps upward trajectory: Talent Acquisition

Quezon City - Pointwest, one of the leading IT-BPM firms, remains strong on their job offers despite the growing number of players in the industry today.

Pointwest’s Recruitment Coordinator Joanne Basilio said that Pointwest hiring rate keeps its upward trajectory considering the competition, the country’s current volatile market conditions and political instability.

“We are processing more or less 1500 applicants monthly. The company is joining a job fair as well, across the country, to hire more competitive individuals”, she added.

Pointwest provides non-voice, higher-value services to Fortune 500 companies and a growing number of firms in the Philippines, New Zealand, Japan, Singapore, Australia and U.S..

IT-BPM Industry grows as second-largest source of income and fastest growing industry in PH according to Information Technology and Business Process Association of the Philippines (IBPAP). Thus, the competition is stiff.

Challenges:

While the hiring rate in this industry remains huge, one of the challenges faced by other companies is the attrition rate.

The company has set different programs that keep the average attrition rate at manageable levels.

Pointwest, with the help of its Learning and Development (L&D) team, has crafted a well-defined roadmap for career growth.

Pointwest L&D supervisors said that continuous improvement is their priority. Pointwest offers opportunities for learning and development, whether they are skills and competency enhancements or special interest learning sessions. Thus, this will encourage employees to stay in the company.

On strict hiring process:

In its capability statement issued, Pointwest maintained their people as their greatest assets and take pride in the fact that they spare no expense when it comes to finding, and hiring individuals to ensure the people they find have the skill, the drive, and the passion to scale new heights.

Pointwest process management is based on both international quality standards and industry best practices.

2016 Limelight:

Pointwest, would be closing employee population of about 1300 today.

The increase in its hiring rate is evident as Pointwest just inaugurated its third delivery center in Metro Manila: the Pointwest Digital Center at the Rockwell Business Center in Pasig City.

Among the company’s major clients are from the Transportation Industry, Banking and Retail, Utilities, Media, Public Sector and HealthCare.